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Brexit FAQs: How Will Digital Signage Shipments Be Affected?

Brexit FAQs: How Will Digital Signage Shipments Be Affected?

With Brexit officially taking effect on 1st January 2021, there have been several important changes to the laws and regulations relating to imports and exports.

To help our partners understand how these changes are going to affect Allsee’s digital signage shipments, Allsee Europe have put together a list of answers to our most frequently asked questions.


How long will the potential delays in transit time be?

2021 has already seen a variety of uncertainty with regards to shipments. There has been some uncertainty surrounding Brexit, like everyone we’ve suffered due to the knock-on effects of COVID-19 and we’ve been hit with delays on incoming stock. As a result, we don’t currently have an exact overview of the extra time delays that transit will have. For now, we’re implementing 1-2 extra working day(s) for parcel shipments and 3-4 extra working days for pallet deliveries. This is because our transport carriers now have to do both export and import customs clearance. Eventually these delays will be reduced back to the normal transit time as our transport carriers become experienced with the new rules, but for the time being they are unavoidable. Please keep this in mind when placing your order.


Do orders need a commercial invoice?

Yes, every shipment that leaves our warehouse will need to have a commercial invoice. We, as Allsee Technologies, will help you with this and provide the necessary documents with this shipment. You, as our customer, won’t need to do anything.


What is an EORI number?

EORI stands for “Economic Operators Registration and Identification”. Businesses and people wishing to trade must use the EORI number as an identification number in all customs procedures when exchanging information with customs administrations. Therefore, we need the EORI number of each customer that we make an invoice for. Please note that you need to apply for this yourself with local government. You can use following link in order to apply for your EORI number: Once you have your EORI number, please send this to your account manager so that they can add this to your invoice profile for your future orders.


Will orders incur any extra costs?

First of all, it’s important to know that both our digital signage units and our mounting solutions have been declared free from import tax. Our customs codes make sure that the import tax is 0%. However, there will be two kinds of extra costs on each order from now on:

  1. The first is that you will have to pay VAT locally. VAT will differ in each country, and you will be able to reclaim this VAT locally (so this isn’t an actual cost).
  2. The second is the Customs Clearance costs, which are broken down into two parts: export and import. In order to help our customers, Allsee will absorb all export Customs Clearance costs for both parcel and pallet shipments by reducing our profit margins. For pallet shipments, we will also provide extra support for our customers by covering the import costs as well – a total saving of around €70 for our partners. However, parcel shipments will now incur import Customs Clearance costs of €15 to €30. We will continue to monitor this and adjust if needed.


If you have any other questions, or if there is anything that is still unclear, don’t hesitate to email us at or get in touch with your dedicated account manager.

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